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My friend no longer wanted to go without me so she sent them an email but also got no response, after sending several emails they finally agreed to give her a refund.
Upon reading all the other negative reviews other people have written about these people it seems that have a habit of sending out nasty emails and keeping peoples money.
I have put in a complaint with Scamwatch, and I am also putting in a transaction dispute claim with my bank, hoping to get the money back.Either way I highly recommend that no one attends their events and to give them a wide berth, there are much better events out there. I responded to the email asking if we could get a refund as we didn't know yet if we could attend any of the future dates, but that we would love to rebook when we know.